If you forgot your password, enter your 8 digit account number, username and email address to the right, then click submit. You'll receive an email message with a link to reset your password. If you do not receive an email or need further assistance please call customer service at 800-338-6507. Office hours are (ET) Monday – Friday 8am-10pm, Saturdays 8am–1pm, Sundays 11am-2pm, or send an email to customerservice@ucfs.net.